Privacy Policy

How we protect and handle your personal information

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact form
  • Call or email us
  • Apply for admission
  • Use our services
  • Subscribe to our newsletter

This may include your name, email address, phone number, address, medical information (when relevant to services), and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process admissions and provide care
  • Communicate with you about our services
  • Respond to your inquiries and requests
  • Send you updates and newsletters (with your consent)
  • Comply with legal obligations
  • Protect the safety and security of our residents and staff

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • With your explicit consent
  • To trusted service providers who assist us in operating our services
  • When required by law or to protect rights and safety
  • With healthcare providers as necessary for your care (with appropriate authorization)
  • With insurance companies for coverage verification and billing

HIPAA Compliance

As a healthcare-related service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict confidentiality of all medical and personal information in accordance with HIPAA regulations.

Protected health information is only shared with authorized individuals involved in your care or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data transmission and storage
  • Access controls and authentication
  • Regular security audits and updates
  • Staff training on privacy and security practices
  • Physical security measures for our facilities

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Request restrictions on how your information is used
  • File a complaint with appropriate authorities

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

We may use analytics services to understand how visitors interact with our website, but this information is aggregated and does not identify individual users.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Kaizen Sober Living

Privacy Officer

123 Recovery Lane, Hope City, HC 12345

Phone: (555) 123-4567

Email: privacy@kaizensoberliving.com